Our website(s) https://www.streetvet.org.uk/ and https://www.streetvet.org.uk/ is operated by StreetVet. The website(s) use(s) cookies to distinguish you from other users. This helps us to provide you with a better customer experience when you browse our website(s) and also help us to improve our website(s) and make it/them more relevant for you.
We will ask for your permission to place cookies on your device, except where they are strictly necessary to provide you with a service you have requested, for example to ensure we can process and fulfil your orders, or in order for website to work properly. If you give permission for us to set cookies, you may withdraw this consent at any time.
What is a Cookie?
A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit. Where cookie technology is not available, an anonymous identifier is a random string of characters used for the same purposes as a cookie. When we refer to “cookies” in this policy (or our Privacy Policy) we are referring to both cookies and similar technologies.
Your browser accesses the cookie file only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering your preferences and what’s in your shopping basket. Cookies allow websites like ours to deliver you a personalised shopping experiences.
The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the website.
With the exception of strictly necessary cookies, cookies are optional, and we ask for your permission before placing cookies on your device.
Types of Cookie
Managing Cookies
We will ask for your permission to place cookies on your device, except where they are strictly necessary. You can provide your consent to the use of optional cookies by clicking the “Accept All Cookies” button on our cookies information notice, or by accessing the privacy preference centre which is also in the cookies information notice that appears on the website when you visit our site for the first time. It can also be accessed by clicking the “Cookies Settings” option at the bottom of the website at any time.
Within our privacy preference center you can provide consent categories of optional cookies by ticking the box on the right-hand-side of each category and clicking the “Confirm My Choices” button. It may be necessary to refresh the website page for the updated settings to take effect.
If you wish to remove cookies previously placed on your device by our websites, or to stop our websites placing further cookies on your device, you can do this at any time. You can also set your browser to delete cookies, to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you delete, disable or refuse cookies, please note that some part of this website may be inaccessible or not function properly.
If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won’t be able to add products to your basket or buy them. To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.
We use the following types of cookie
Strictly necessary Cookies
These cookies are necessary for the website to function or to provide a service you have requested and cannot be switched off in our systems. We do not require your consent to set these cookies. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about cookies, but some parts of the website will not then work. These cookies do not store any personally identifiable information.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Performance Cookies
These cookies allow us to count our visitors and identify traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how our visitors move around the website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our website, and will not be able to monitor its performance.
Tracking Cookies
These cookies may be set through our site by our third party advertising partners. They may be used to build a profile of your interests based on your browsing history, and will show you relevant adverts when you visit other websites. Tracking cookies are based on identifying your browser and internet device. If you do not allow these cookies, you will still receive advertising on the websites you visit, but the ads will be general rather than targeted to you.
You can find out more information about the individual cookies we use and the purposes for which we use them in the tables below:
| Cookie | Type | Third Party / 1st Party | Duration | Purpose |
| _ga_NRQ73VDKY | Google Analytics | 1st Party | Exp: 11/09/2025 | Stores a crucial date point known as the Client ID. The _ga cookie cookie adheres strictly to safeguarding personal privacy while anonymously accumulating necessary statistical usage data and maintaining demographic anonymity simultaneously. |
| _ga | Google Analytics | 1st Party | Exp: 11/09/2025 | Specialised tracking tool created by GA – it stores a crucial data point known as the Client ID. Its purpose is to collect information on behalf of businesses and report site usage statistic. |
| _hjSessionUser_2483858 | Hotjar Session | 1st Party | Exp: 07/08/2025 | To store a unique user ID. |
| _gcl_au | Google Ads | 1st Party / 3rd Party | Exp: 05/11/2025 | Plays a significant role in tracking and measuring the performance of advertising campaigns. This cookie is used to store and track conversions: Key functions: – Conversion Tracking – Attribution – Optimisation |
| _hjSession_2483858 | Hotjar Sessions | 1st Party | 07/08/2025 | To provide functions across pages. |
| _ga_25CD0L5QDL | Google Analytics | 1st Party | 11/09/2025 | Unique specialised tracking tool created by GA with the principal function lies in distinguishing one user from the other on any webpage where its implemented – giving every visitor their own identity of sorts. |
You should note that certain third party service providers (such as advertising companies, social networks and retargeting and behavioural analysis services) can also use cookies on our websites if you permit them to do so. The purpose of these cookies includes analysing performance and displaying customised advertising content on your web browser. We have no control over these cookies. Our key partners are listed below with information about the services they provide to us. This list is not exhaustive but it includes all partners with whom we have an established relationship and whose cookie technologies are most frequently deployed through the websites.
For further information about cookies set by third parties, please visit the relevant third party’s website for details on how to manage them.
| Cookie | Type | Description of cookies | Third Party Cookie Details |
| YSC | YouTube | Serve a similar purpose for YouTube and are also used to detect and resolve problems with the service. These cookies last for 6 – 13 months. | Ensures that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user’s knowledge. |
| VISITOR_INFO1_LIVE | YouTube | This cookie is an important tracking tool that primarily operates on YouTube. This unique cookie mainly serves to provide ad delivery or retargeting and also stores and tracks the identities of visitors along with their interactions. Set for 6 months. |
This cookie collects data about your preferences – what types of videos you watch the most often and how you interact with different content. Based on this information, ads relevant to these interests are then served up for enhanced personal experience over time. |
| VISITOR_PRIVACY_METADATA | YouTube / Marketing HTTP |
Stores the user’s cookie consent state for the current domain. Exp: 180 days |
Store the user’s cookie consent state for the current domain. |
Sharing with Social Networks
If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here: https://www.facebook.com/about/privacy/
Changes to this Cookie Policy
Any changes to this cookie policy will be posted on this page, and will also be available to view through our cookie banner / pop-up. Please check back regularly to see any updates or changes. If you have any further questions or comments on our cookie policy, please contact us on: info@streetvet.org.uk
This policy was reviewed and updated on: 5th August 2024
